Change and Cancellation Policy
Versión 15/01/2024
Date Changes
Changes to the tour date are allowed up to 30 days before the scheduled date, before 6:00 PM (Lima time), subject to availability. A 60% administrative fee will be applied to the tour price.
Last-Minute Restriction
Changes requested after this period will be subject to a 100% charge, equivalent to the total cost of the tour.
Cancellation Policy
Early Cancellation
If you cancel your tour more than 30 days in advance of the start date, before 6:00 PM (Lima time), 10% of the total tour cost will be retained for administrative expenses and card charges.
Late Cancellation
Cancellations made after this period or a no-show on the tour day will incur a 100% charge, corresponding to the total tour amount. Cancellation and Change Process:
Notification
To cancel or request changes, please send an email tohello@treppid.com Include your full name, tour name, and reservation number.
Confirmation
Await an email confirming your cancellation or change request. These policies are designed to provide flexibility while ensuring the best possible experience. We appreciate your understanding and cooperation.
If you have any questions, feel free to contact us. We look forward to welcoming you soon on your Treppid Travels journey!